A. We are sorry that our Full Bypass module was not able to fix the problem in your car.
To return your module, please just fill up the form at http://newrockies.com/return. We will process it asap and send you detailed instructions for your return.
If refund is requested, NEWROCKIES Inc. will refund you the full purchase amount within 7 days of receiving the module.
- If your original payment was made with PayPal, the refunded amount will appear immediately in your PayPal account.
- If your original payment was made with a credit card, the credit will appear on your credit card balance within 5-7 business days.